At Rudraksh Shopping, we deeply respect the sacredness and spiritual energy of every product we provide. Each Rudraksh bead, crystal, gemstone, and spiritual tool is carefully purified, energized, and packaged with devotion before dispatch. To maintain their purity and authenticity, please review our return and refund terms below:
1.1 No Return / No Exchange Policy
Due to the sacred, personalized, and energy-sensitive nature of Rudraksh, crystals, gemstones, and other spiritual items, we follow a strict no-return and no-exchange policy.
Once a product has been sold, it cannot be returned or exchanged under any circumstances, as it may lose its spiritual sanctity once used or handled.
1.2 Eligibility for Refund
Refunds are applicable only in the following situations:
The product received is damaged, defective, or incorrect.
The issue is reported within 48 hours of delivery.
The customer provides clear unboxing proof (photos or videos) showing the issue at the time of opening the parcel.
After verification by our quality team, a refund will be processed accordingly.
1.3 Refund Method & Timeline
Approved refunds will be issued to the original mode of payment used during the purchase.
Refunds are typically processed within 7–10 working days after verification.
Rudraksh Shopping is not responsible for delays caused by payment gateways, banks, or third-party processors.
1.4 Product Authenticity
All Rudraksh, gemstones, and spiritual tools sold by Rudraksh Shopping are authentic and sourced from trusted suppliers. Certificates of authenticity are provided wherever applicable, as mentioned on the product pages.
2. Disclaimer
The products and content provided by Rudraksh Shopping are intended for spiritual, faith-based, and wellness purposes only.
While Rudraksh, gemstones, and crystals are traditionally believed to hold spiritual and healing properties, these benefits are based on faith, belief systems, and ancient traditions—not guaranteed scientific results.
We do not claim to diagnose, treat, cure, or prevent any disease, financial issue, or personal challenge.
Customers are encouraged to use our products with faith and discretion. For any medical or psychological issues, please consult a qualified professional.
Rudraksh Shopping and its team shall not be held liable for any direct or indirect consequences arising from the use or interpretation of our products, advice, or information presented on the website.
3. Contact Us
For any queries related to your order, refund, or support, please contact us:
📞 Phone: +91 75069 11332
📧 Email: support@bloomingsoul.co.in
